City of Gahanna

200 South Hamilton
Gahanna, OH 43230

(614) 342-4000
(614) 342-4100 Fax

Hours of Operation
8:00 AM - 5:00 PM M-F


The Lean Gahanna program is modeled on the state’s LeanOhio program, which has a mission to make government services simpler, faster, better and less costly. Using continuous improvement methods such as Lean and Six Sigma, Gahanna City programs and departments will be empowered to cut the proverbial “red tape,” remove inefficiencies, improve customer service and achieve measurable results. By improving program efficiency and effectiveness through Lean training and projects, Gahanna government will be a better value to the taxpayers and stakeholder communities. Over time, Gahanna will also be poised to provide services and training resources to other local public sector partners, such as the townships, schools and neighboring communities. Questions or comments can be directed to the City Administrator Jennifer Teal.

Lean Gahanna By The Numbers

Lean/Six Sigma and the DMAIC Process

DMAIC (pronounced Duh-May-Ick) refers to the data-driven quality strategy for improving processes, and is an integral part of  the Six Sigma Quality Initiative. DMAIC is an acronym for five interconnected phases for process improvement: Define, Measure, Analyze, Improve, and Control. The DMAIC process is illustrated below.
Lt. Jeffrey Spence Promoted to Deputy Chief of Police

Lt. Jeffrey Spence Promoted to Deputy Chief of Police

The Gahanna Division of Police is pleased to announce the promotion of Lieutenant Jeffrey Spence to Deputy Chief of Police.  Deputy Chief Spence was sworn into office on December 30, 2016 by Mayor Tom Kneeland. 

zulily Expands Operations in Columbus Regions

zulily Expands Operations in Columbus Regions

zulily, the online retailer obsessed with bringing customers special finds every day, today announced the next phase of its expansion in the Columbus, Ohio area.

zulily has invested $1.3 million, adding to its collective capital investment of $30 million in the Columbus Region, and has expanded its existing Gahanna operations to support its rapid growth.