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2008 Resident Survey
Please answer questions as they relate to you. For most answers, check the boxes most applicable to you or fill in the blanks. All of your answers will be kept confidential; the City of Gahanna will only analyze and view the results of all surveys compiled together.

Living in Gahanna

1.
How would you rate the overall quality of life in Gahanna?
Excellent
Very Good
Good
Not Very Good
Poor
Not Sure

2.
In terms of being a good place to live, do you think Gahanna is headed in the right direction or do you feel that Gahanna is headed in the wrong direction?
Right Direction
Wrong Direction
Not Changing
Not Sure

3.
Can you describe what you mean?

4.
For about how many years have you lived in Gahanna?

5.
Briefly, what do you find most desirable about Gahanna?

Satisfaction with Services in the past 12 months

6.
How satisfied are you with police response when you or others have called them in the past year?
Very Satisfied
Somewhat Satisfied
Very Dissatisfied
No Experience
Not Sure

7.
How satisfied are you with snow removal in your neighborhood over the past year?
Very Satisfied
Somewhat Satisfied
Very Dissatisfied
No Experience
Not Sure

8.
How satisfied are you with trash and yard waste pickup over the past year?
Very Satisfied
Somewhat Satisfied
Very Dissatisfied
No Experience
Not Sure

9.
How satisfied are you with the services provided by the water department over the past year?
Very Satisfied
Somewhat Satisfied
Very Dissatisfied
No Experience
Not Sure

10.
How satisfied are you with street maintenance (such as repairing pot-holes and keeping pavement in good condition) over the past year?
Very Satisfied
Somewhat Satisfied
Very Dissatisfied
No Experience
Not Sure

11.
How satisfied are you with the recreation programs sponsored by the Gahanna Parks and Recreation Department in the past year?
Very Satisfied
Somewhat Satisfied
Very Dissatisfied
No Experience
Not Sure

12.
How satisfied are you with police coverage of the part of Gahanna where you live in the past year?
Very Satisfied
Somewhat Satisfied
Very Dissatisfied
No Experience
Not Sure

13.
How satisfied are you with the sense of safety from crime in Gahanna in the past year?
Very Satisfied
Somewhat Satisfied
Very Dissatisfied
No Experience
Not Sure

14.
In the past two years, have you visited a Gahanna City Park?
Yes

15.
Which one park have you visited most often?

16.
In the past year, how satisfied are you with the way parks have been maintained?
Very Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
No Experience With This
Not Sure

Officials and Departments
 
Very Good
Good
Average
Poor
Very Poor
Not Sure
17.
How would you rate the overall job performance of the Mayor?
18.
How would you rate the overall job performance of Gahanna City Council?
19.
How would you rate the efficiency of officials in Gahanna of operating City departments in terms of holding down costs and avoiding waste?
20.
How would you rate the City in terms of keeping people informed about major issues that might affect City services or local taxes?
21.
Not including Gahanna schools, how would you rate the City services you and other taxpayers get for the tax you pay to the City of Gahanna?

Service Level Over Time
 
Better
Worse
No Change
Not Sure
Does not Apply
22.
In the past three years, would you say that police protection has become better, worse or has not changed since then?
23.
In the past three years, would you say that maintenance of Gahanna City parks has become better, worse or has not changed since then?
24.
In the past three years, would you say that maintenance of streets has become better, worse or has not changed since then?
25.
In the past three years, would you say that snow removal has become better, worse or has not changed since then?
26.
In the past three years, would you say that responsiveness of City officials when you call has become better, worse or has not changed since then?
27.
In the past three years, would you say that the City's effort to stimulate jobs and economic growth has become better, worse or has not changed since then?
28.
In the past three years, would you say that the programs sponsored by the Parks and Recreation Department have become better, worse or have not changed since then?

General City Questions

29.
In the past two years, have you called, visited or emailed any City office for any reason?
Yes

30.
Which office or department did you contact most recently?
Council
Mayor
Parks and Recreation
Planning/Permits/Zoning
Police
Service Department/Water/Sewer/Trash
Tax
Do not recall

31.
Did you contact them for city information or to resolve an issue?
Just for Information
Resolve an Issue
Do not Recall

32.
Did the people you reached provide the information you needed?
Yes
No
Do not Recall

33.
Regardless of whether it turned out as you wished, how satisfied were you with the people you reached?
Very Satisfied
Somewhat Satisfied
Not Very Satisfied
Very Dissatisfied
Do Not Recall

34.
Regardless of how your inquiry turned out, were you treated in a courteous, respectful manner?
Yes
No

35.
Have you heard of the new development in Gahanna called Creekside that was opened earlier this year on Mill Street?
No
Not sure

36.
It is the new development on Mill Street, Route 62, that includes restaurants, stores, offices, residences and parking. Do you know it?
Yes
Not Sure

37.
Have you gone into the Creekside development?
Yes
No
Not Sure

38.
Some people say that the Creekside project represents the kind of development project Gahanna needs. Other people say that Creekside is not the kind of development project Gahanna needs. How do you feel about this?
Creekside project represents the kind of development project Gahanna needs
Creekside project is not the kind of development project Gahanna needs
Not sure

39.
Can you explain why you feel this way about the Creekside project?

Community Center
Several communities in Franklin County including Westerville, Groveport and Worthington have built multi-purpose community centers that have facilities for all ages, from children to seniors. The first five questions ask if a community center were built in Gahanna, which amenities you would want to see as part of that center?
40.
Rooms for community groups to meet
Yes
No
Not Sure

41.
A fitness area with exercise equipment
Yes
No
Not Sure

42.
A senior center
Yes
No
Not Sure

43.
Recreation Area with activities
Yes
No
Not Sure

44.
An indoor swimming pool
Yes
No
Not Sure

45.
Of the five items, which one would be the most important?
Rooms for community groups to meet
A fitness area with exercise equipment
A senior center
Recreation area with activities
An indoor swimming pool

46.
Of the five items, which one would be the least important?
Rooms for community groups to meet
A fitness area with exercise equipment
A senior center
Recreation area with activities
An indoor swimming pool

47.
If a community center included those kinds of facilities, what kind of need do you think there is for it?
Serious need
Some need
No need

Local Priorities
City of Gahanna would like citizen input into some other local priorities. Various people have proposed projects of various types. Please read each project idea and let us know if you personally feel there is a need for each one.
48.
Build a system of walking and bike trails connecting various parts of Gahanna, and connecting with trails leading to other parts of Franklin County.
A serious need
Some need, but not serious
No Need for it
Not sure

49.
Improve the storm water drainage system to handle local flooding during storms.
A serious need
Some need, but not serious
No Need for it
Not sure

50.
Speed up the street repaving schedule so that most of Gahanna's streets would be newly paved in the next fifteen years.
A serious need
Some need, but not serious
No Need for it
Not sure

51.
Of those three projects, which, in your personal opinion, is the single most important need?
Walking and bike trails
Improvements to the storm water system
Street repaving
Can't Decide - All are important
Not sure

52.
Which one is most important when compared with the community center mentioned earlier?
Community Center
Walking and bike trails
Improvements to the storm water and drainage system
Street Repaving
Not sure

53.
Keeping these projects in mind, some people in Gahanna say that Gahanna needs to keep investing in these types of projects to keep moving ahead even if it requires a small increase in local taxes. Others say that Gahanna is fine as it is and simply needs to maintain itself and avoid any tax increase. Which view to you agree with?
Invest in projects
Maintain Gahanna as it is
Not sure

54.
If you read in the paper or heard in the news that the tax rate a Gahanna resident pays to the City for every $100 of income had not increased in thirty years, would you probably think that report was accurate or not accurate?
Accurate
Not Accurate
Not sure

Communications

55.
Which of the following sources do you look into for information about City issues, services and events?
The Gateway
Local weekly paper
City of Gahanna website
Other:

56.
Do you have Internet access at home?
Yes
No

57.
Have you visited the City of Gahanna's website in the past twelve months?
Yes
Do not recall

58.
Did you find what you were looking for on the website?
Yes
No
Do not recall

59.
If the City of Gahanna offered an electronic newsletter e-mailed on a regular basis to inform you of events, projects and policies, would you sign up to receive it?
Yes
No
Not Sure

Demographics

60.
Do you have children under the age of eighteen living in your household?
Yes
No

61.
What is the highest level of education you have completed?
Elementary school
High school
Some college
Two year college degree
Four year college degree
Graduate degree

62.
In what year were you born?

63.
Are you employed outside the home?
No

64.
Are you retired, unemployed or a homemaker?
Retired
Unemployed
Homemaker

65.
Do you work in Gahanna or is your place of employment outside of Gahanna?
Work in Gahanna
Work elsewhere

66.
Do you rent or own your home?
Rent
Own

67.
Which range did you total household income fall into last year?
Under $15,000
$15,000, but less than $25,000
$25,000 but less than $35,000
$35,000 but less than $50,000
$50,000 but less than $75,000
$75,000 but less than $100,000
$100,000 or more

68.
Have you any other comments about the City of Gahanna?

69.
Sometimes in surveys like this, our research personnel like to ask a follow up question by email. Would you be willing to share your email address for this purpose?

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