Service & Engineering
200 South Hamilton, Gahanna, OH 43230 | Office - (614) 342-4005 | Fax - (614) 342-4100
Hours of Operation: 8:00 AM - 5:00 PM M-F
The Director's office is responsible for budgeting, personnel, purchasing, interception of citizen complaints for the department, and management of right of way and utility aggregation programs. In addition it is responsible for the maintenance of municipal buildings. The office produces new ordinances as needed to address situations that arise from City growth in addition to routine service contracts, equipment leases, etc.
The Director of Public Service is appointed by the Mayor and is directly involved in the day-to-day administration, planning, implementation, and enforcement operations for all departments under his/her supervision. By Charter, the Director of Public Service has the responsibility of maintaining all public lands and buildings. He/She is also the purchasing agent for the City.
In addition the Department also handles such responsibilities as: recycling; street light & signal installation & maintenance; dead animal pickup; water & sewer line maintenance; and, refuse pickup.
Service & Engineering Department News
Trees that grow near power lines can be dangerous and cause power outages. Although outages occur for a variety of reasons, one of the most common causes of power outages is tree limbs falling onto power lines.
The Consumer Confidence Report for 2013 has been released.
Please report all potholes to the Service Department at 614-342-4005.
Columbia Gas releases rates for 2014.
WOW! Internet, Cable and Phone announces program and rate changes for 2014.
The 4th quarter issue of the 2014 Quarterly Update is available.
The Service Department Annual Report for 2013 has been released.
Rain barrels and rain gardens are two alternative approaches that you can take at home to combat stormwater runoff and help to eliminate pollution distribution into the stream, control erosion, prevent flooding and improve water quality while enhancing the beauty of the landscape. Franklin Soil and Water Conservation District is offering incentives for both. Click the link above for more information.
Water Resources Engineer
Streets and Utilities Superintendent
Facilities Maintenance Coordinator
Engineering Program Technician
Linda James & Jeanie Hersey
Donna Harper, Brenda Wilson, & Michelle Newman
Utility Billing Specialists
American Electric Power, AEP: 1-800-672-2231, for outages or problems call 1-800-277-2177 (website)
AT&T U-Verse: 1-800-288-2020 (website)
Columbia Gas of Ohio: 1-800-344-4077 (website)
Ohio Utilities Protection Service, OUPS: 8-1-1 or 1-800-362-2764 (website)
Public Utilities Commission of Ohio, PUCO: 1-800-686-7826 (website - comparison of energy prices)
Time Warner Cable (Insight is now a part to Time Warner): 614-481-5050 (website)
WOW Cable: 1-866-496-9669 (website)