Service & Engineering

200 South Hamilton, Gahanna, OH 43230 | Office - (614) 342-4005 | Fax - (614) 342-4100
Hours of Operation: 8:00 AM - 5:00 PM M-F
Refuse/Recycling
  StormWater
  Streets   Engineering
   
   

The Director's office is responsible for budgeting, personnel, purchasing, interception of citizen complaints for the department, and management of right of way and utility aggregation programs. In addition it is responsible for the maintenance of municipal buildings. The office produces new ordinances as needed to address situations that arise from City growth in addition to routine service contracts, equipment leases, etc.

The Director of Public Service is appointed by the Mayor and is directly involved in the day-to-day administration, planning, implementation, and enforcement operations for all departments under his/her supervision. By Charter, the Director of Public Service has the responsibility of maintaining all public lands and buildings. He/She is also the purchasing agent for the City.

In addition the Department also handles such responsibilities as: recycling; street light & signal installation & maintenance; dead animal pickup; water & sewer line maintenance; and, refuse pickup.

Service & Engineering Department News

Proper Leaf Disposal Helps Prevent Flooding
10/24/2014

Proper Leaf Disposal Helps Prevent Flooding

It's that time of year where we enjoy the fall colors in Gahanna's beautiful parks and in our neighborhoods.  It's also a time where residents and businesses can help pitch in to keep our streets clean and prevent flooding by raking up fallen leaves and pine needles.  Click the link above for details regarding proper leaf disposal.

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Water System Leak Detection Project
10/7/2014

Water System Leak Detection Project

The Department of Public Service is currently undertaking a water system leak detection project in order to optimize the peak performance of the City’s water distribution system.  ME Simpson, a professional leak detection company, has been contracted to perform the work with assistance from City Water Division personnel.  Click the link above for more details.

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AEP and City Working Together to Reduce Power Outages in Gahanna
10/2/2014

AEP and City Working Together to Reduce Power Outages in Gahanna

Trees that grow near power lines can be dangerous and cause power outages. Although outages occur for a variety of reasons, one of the most common causes of power outages is tree limbs falling onto power lines. To prevent dangerous situations, the City of Gahanna works with AEP to regularly trim and remove trees on a rotating schedule, in addition to clearing branches from power lines. AEP contracts with Asplundh Tree Expert Company Inc, a licensed international tree -care company.

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Lane Closure: Taylor Rd (between Helmbright Dr and Rice Ave)
9/10/2014

Lane Closure: Taylor Rd (between Helmbright Dr and Rice Ave)

The Service Department has approved lane closures for Taylor Rd (between Helmbright Dr and Rice Ave).  Two-way traffic will be maintained while the City’s contractor constructs a new 16" waterline along sections of Taylor Rd and Science Blvd.  The improvement requires a long construction process.  Weather permitting, work will begin on September 15th and could continue through November 24th.  The lane closures will be continuous for the duration of the project.

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Consumer Confidence Report
4/17/2014

Consumer Confidence Report

The Consumer Confidence Report for 2013 has been released.

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Requests for Pothole Repair
3/11/2014

Requests for Pothole Repair

Please report all potholes to the Service Department at 614-342-4005.

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Columbia Gas 2014 Rate Information
12/10/2013

Columbia Gas 2014 Rate Information

Columbia Gas releases rates for 2014.

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WOW! Internet, Cable and Phone Announces Changes for 2014
12/10/2013

WOW! Internet, Cable and Phone Announces Changes for 2014

WOW! Internet, Cable and Phone announces program and rate changes for 2014.

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Quarterly Update
2/25/2013

Quarterly Update

The 4th quarter issue of the 2014 Quarterly Update is available.


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Service Department Annual Report
4/15/2012

Service Department Annual Report

The Service Department Annual Report for 2013 has been released.

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Division Staff
Dottie Franey 
Director

Matt Holdren 
Deputy Director

Robert Priestas
City  Engineer

Jeff Feltz
Water Resources Engineer

Russ Sims
Streets and Utilities Superintendent

Rick Creps
Fleet Superintendent

Adam Grove
Facilities Maintenance Coordinator

Jill Webb
Engineering Program Administrator

Jennifer Hamilton 
Administrative Assistant

Gina Sheppard
Secretary 

Linda James & Jeanie Hersey 
Receptionists

Donna Harper, Brenda Wilson, & Michelle Newman 
Utility Billing Specialists

Forms


 

Utility Contacts


American Electric Power, AEP: 1-800-672-2231, for outages or problems call 1-800-277-2177  (website)

AT&T U-Verse: 1-800-288-2020  (website)

Columbia Gas of Ohio: 1-800-344-4077  (website)

Ohio Utilities Protection Service, OUPS: 8-1-1 or 1-800-362-2764  (website)

Public Utilities Commission of Ohio, PUCO: 1-800-686-7826  (website - comparison of energy prices)

Time Warner Cable (Insight is now a part to Time Warner): 614-481-5050  (website)

WOW Cable: 1-866-496-9669  (website)