Service & Engineering

200 South Hamilton, Gahanna, OH 43230 | Office - (614) 342-4005 | Fax - (614) 342-4100
Hours of Operation: 8:00 AM - 5:00 PM M-F
  Streets   Engineering

The Director's office is responsible for budgeting, personnel, purchasing, interception of citizen complaints for the department, and management of right of way and utility aggregation programs. In addition it is responsible for the maintenance of municipal buildings. The office produces new ordinances as needed to address situations that arise from City growth in addition to routine service contracts, equipment leases, etc.

The Director of Public Service is appointed by the Mayor and is directly involved in the day-to-day administration, planning, implementation, and enforcement operations for all departments under his/her supervision. By Charter, the Director of Public Service has the responsibility of maintaining all public lands and buildings. He/She is also the purchasing agent for the City.

In addition the Department also handles such responsibilities as: recycling; street light & signal installation & maintenance; dead animal pickup; water & sewer line maintenance; and, refuse pickup.

Service & Engineering Department News



Volunteers are needed to help with the Shredding and E-Recycle Event that the City is hosting Saturday July 18th.  If you are interested in helping out, click the link above or call the Department of Public Service at 614-342-4005.

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Flintridge Dr Sidewalk Improvement

Flintridge Dr Sidewalk Improvement

Starting Tuesday, July 7th, in conjunction with the Flintridge Dr Rebuild, Strawser Paving will be installing new sidewalks on both sides of Flintridge Dr.  The sidewalk will be installed from Rocky Fork Dr North to Rocky Fork Dr South.  The sidewalk is being installed prior to the rebuild to provide improved connectivity to adjacent streets once the rebuild is underway.  The first phase will construct the sidewalk from Rocky Fork South to the cul-de-sac on Flintridge Dr.  Please click here to view a map showing the residents that will be affected by this first phase.

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Water Line Repairs: Area of N Hamilton Rd (Between Worman Dr and Tresham Rd)

Water Line Repairs: Area of N Hamilton Rd (Between Worman Dr and Tresham Rd)

At approximately 10:30 am on Wednesday, July 1st, water was shutoff in the area of N Hamilton Rd (between Worman Dr and Tresham Rd) for water line repairs.  Water division crews have been dispatched and repairs are underway.  Once service is restored, residents and/or businesses are advised to boil any water before consuming.  The boil advisory will be in effect for 48-hours.

UPDATE (July 1st, 4:55 pm): As of 4:45 pm Wednesday, July 1st repairs have been completed and water service has been restored.  A boil advisory will be in effect for 48-hours for the impacted area until 4:45 pm Friday, July 3rd.  These residents have also received a CodeRED alert and door hanger notice.

UPDATE (July 3rd, 3:15 pm): MASI Environmental Laboratories has confirmed that water samples from the impacted area have tested negative for bacteria. Therefore the boil advisory has been lifted as of 2:30 pm Friday, July 3rd.

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10 Tips for Driving in Work Zones

10 Tips for Driving in Work Zones

Work zones can present an unfamiliar situation to drivers.  Click on the link above to see 10 tips for driving in work zones.

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Gahanna Residential Shredding and E-Recycling Event

Gahanna Residential Shredding and E-Recycling Event

Please join us for the Gahanna Residential Shredding and E-Recycling Event on Saturday July 18, 2015 from 9:00am – 1:00pm at the City Hall parking lot, located at 200 S Hamilton Rd.  Residents can drop off their family and household records for shredding as well as computers and other electronics devices for recycling.

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Road Closure:  Brookhaven Dr West

Road Closure: Brookhaven Dr West

Strawser Paving will be reconstructing Brookhaven Dr West to North from Dunbarton to Brookhaven Dr North Court on the west side.  Brookhaven Dr will be closed to all traffic starting Monday, June 22, 2015.  The roadway and all driveways will be closed to car traffic at this time.  The road will reopen Tuesday, July 7, 2015, weather permitting.

​UPDATE (7/2/15):  ​Due to the excessive amount of rainfall, the dirt base on Brookhaven is currently unsuitable for new pavement.  Crews will start to stabilize the base the first of next week, weather permitting.  Due to the extra work and the rain delays, the road closure will need to extend until Monday, July 13th, weather permitting.  

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Uni-Directional Hydrant Flushing

Uni-Directional Hydrant Flushing

Gahanna is continuing another year of uni-directional waterline flushing.  This is a systematic and controlled procedure that cleans the pipes of the water distribution system.  Removal of sediment and stale water maintain the quality and efficiency of the waterlines.  Uni-directional flushing is a preventative maintenance technique endorsed and encouraged by the Ohio EPA.

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It’s Mosquito Season

It’s Mosquito Season

The City of Gahanna has contracted with Franklin County Public Health (FCPH) for mosquito control.  Call the FCPH Mosquito Bite Line at 614-525-BITE (2483) to submit a request for service or to report mosquito problems or concerns.  The Bite Line is a voicemail system so please leave a detailed message.  Click above to learn more about control techniques and tips to avoid mosquitoes.

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Morse Road Widening Project

Morse Road Widening Project

The City of Columbus is expecting to begin the Morse Road Widening Project on Monday March 23, 2015.  This project will widen Morse Road from two to three lanes between US 62 and Trellis Lane.  There may  be delays during construction; however, two way one lane traffic is expected to be maintained throughout the duration of construction.  The project is expected to be complete by October 2015.

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Consumer Confidence Report

Consumer Confidence Report

The Consumer Confidence Report for 2014 has been released.

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Division Staff
Dottie Franey 

Matthew Holdren 
Deputy Director

Robert Priestas
City Engineer

Jeff Feltz 
Water Resources Engineer

Grant Crawford
Project Administrator

Russ Sims
Streets and Utilities Superintendent

Greg Knoblock
Fleet Superintendent

Adam Grove 
Facilities Maintenance Coordinator

Jill Webb 
Engineering Program Technician

Jennifer Hamilton 
Administrative Technician

Gina Sheppard 
Administrative Assistant

Linda James & Jeanie Hersey 

Donna Harper, Brenda Wilson, & Michelle Newman 
Utility Billing Specialists
Backflow Test Report
Grease Trap Cleaning Report
Right-of-Way Permit Application

Utility Contacts
American Electric Power, AEP: 1-800-672-2231, for outages or problems call 1-800-277-2177 (website)

AT&T U-Verse: 1-800-288-2020 (website)

Columbia Gas of Ohio: 1-800-344-4077 (website)

Ohio Utilities Protection Service, OUPS: 8-1-1 or 1-800-362-2764 (website)

Public Utilities Commission of Ohio, PUCO: 1-800-686-7826 (website - comparison of energy prices)

Time Warner Cable (Insight is now a part to Time Warner): 614-481-5050 (website)

WOW Cable: 1-866-496-9669 (website)