Calendar
Education
Events
History
Location
OGCP
Profile
Tourism
Worship
Calendar
Creekside Blues & Jazz Festival
Gahanna Events, Inc.
Holiday Lights!
July 4th Freedom Festival
Concerts/Movies
Teenfest
Business Incentives
Creekside Development
Community Development
Economic Development
Gahanna Chamber
Office & Industrial Space
Planning & Zoning
Smoke-Free Indoor Air
Department Directory
Development
Emergency Mgmt./Comm.
Engineering
Finance (Tax)
Human Resources
Mayor's Office
Mayor's Court
Parks and Recreation
Service
Technology
Brownfields Redevelopment
Building Regulation
Business Incentives
Central Park of Gahanna
Creekside Redevelopment
Community Development
Economic Development
Office and Industrial Space
Planning & Zoning
Communications
Management
Capital Improvement Program
Hamilton Central Study
Hamilton/Granville
Taxation
Taxation FAQ
Employment
Mayor's Court FAQ
Mayor's Court Public Access
Boards
Community Links
Events
Golf Course
Hunters Ridge Pool
Master Plan
Ohio Herb Center
Parks
Bike/Multipurpose Trails
Recreation
Seniors
Sports - Adult
Summer Camp
Veterans Memorial
Community Involvement
Action Request Form
Aggregation - Electric & Gas
Fleet Maintenance
Refuse & Recycling
Right-of-Way Management
Stormwater
Stormwater Utility Fees
Streets and Sanitation
Water and Sewers
GIS Mapping
Police FAQ
Programs
Recruitment
Traffic/Speed Results
Urban Deer Hunting
City Code
Civil Service
Legislative Calendar
Legislative Search
Offices & People
Planning Commision


Development
Emergency Management / Communication
Engineering
Finance
Human Resources
Mayor's Office
Mayor's Court
Parks & Recreation
Service
  • Action Request Form

  • Aggregation - Electric & Gas

  • Fleet Maintenance

  • Refuse & Recycling

  • Right-of-Way Management

  • Stormwater

  • Stormwater Utility Fees

  • Streets and Sanitation

  • Water and Sewers

  • Technology


    The Water and Sewer Division is responsible for the operation and maintenance of the water distribution and sewer collection systems for the City.  The City installs and maintains water meters, fire hydrants and maintains the sanitary and storm sewer systems.  Water and Sewer services are purchased from the City of Columbus, with billing to the residents’ of Gahanna processed through the Gahanna billing office.

    Water and Sewer Issues
    Low Water Pressure: Low water pressure could be caused by a variety of reasons. It could be a water leak or a bad meter. Before calling a plumber, call the City of Gahanna so we can make sure it is not something for which the City is responsible. Call 342-4440, Monday thru Friday, 8:00 a.m. - 5:00 p.m. After 5:00 p.m. and on weekends and holidays, call 342-4240.

    Discolored Or Foul Tasting Water: If the water looks or smells bad, do not drink, cook, clean or bathe with it. Contact the City and we will check it out. Call 342-4440, Monday thru Friday, 8:00 a.m. - 5:00 p.m. After 5:00 p.m. and on weekends and holidays, call 342-4240.

    Water Leaks: The City is responsible for water leaks from the curb box (located in the front of the property, near the sidewalk) to the water main and the mains themselves. The homeowner is responsible for the water line from the curb box to the house. If you suspect a water break, call the City and we will determine whether the City or the property owner is responsible for the repairs. Call 342-4440, Monday thru Friday, 8:00 a.m. - 5:00 p.m. After 5:00 p.m. and on weekends and holidays, call 342-4240.

    Sewer Odor Or Slow Flushing Toilets: The City is responsible for maintaining the sewer mains. The property owner is responsible for maintaining their sewer laterals, which run from the house or business to the sewer main. If you think you smell sewer gas, do not hesitate to contact the City. The City will check and (if necessary) clear the main. If it is the lateral that is clogged, it is the property owner's responsibility to have their lateral cleared. Call 342-4440, Monday thru Friday, 8:00 a.m. - 5:00 p.m. After 5:00 p.m. and on weekends and holidays, call 342-4240.

    Sewer Basins - Lids: The City is responsible for all sewer pits and lids. If any lid is broken or if you notice any problems with the sewer pits, call 342-4440, Monday thru Friday, 8:00 a.m. - 5:00 p.m. After 5:00 p.m. and on weekends and holidays, call 342-4240.

    Do not cover, bury, or block any sewer pit lid. This makes it very hard to clear backups or run any kind of maintenance. Please make sure we have access to the sewer pits. We will knock before we enter property, but if a fence or other obstructions hamper our investigation, it may cause your basement to backup since time is critical in clearing and cleaning sewer pits.

    Storm Sewer Problems: The City is responsible for storm water lines and catch basins. All problems such as high water in the roadway, broken storm lids, etc. should be reported to the City as soon as possible (especially in cold weather, as a backed up storm line could cause a street to be covered with ice). Call 342-4440, Monday thru Friday, 8:00 a.m. - 5:00 p.m. After 5:00 p.m. and on weekends and holidays, call 342-4240.

    Deduct Meters: Deduct meters keep track of the amount of water used by a property owner that is not taken away via the sanitary sewer (i.e., water used to water lawns). Deduct meters can be purchased through the Gahanna's water department. The property owner has the meter installed by a vendor of their choice and has it inspected by the City. For more information, call 342-4440, Monday thru Friday, 8:00 a.m. - 5:00 p.m.
    General Information

    The staff for the water and Sewer Division consists of a foreman, four equipment operators, four water and sewer technicians, two full time and one part time account clerks, and seasonal employees as needed.

    The City now maintains a total of 128.86 miles of water lines, 159.8 miles of sanitary sewer lines, and about 107.38 miles of storm sewer lines. A total of 10,014 water meters are currently in operation.

    The Water and Sewer Division is responsible for meter reading, water line and sewer service inspections, water meter setting, final meter reading, pump station maintenance, field spotting of underground water, sewer and street lines, sanitary sewer cleaning, catch basin cleaning, fire hydrant maintenance including installation, flushing and repairs as well as response to emergency situations, such as water line breaks or sewer back-ups.


    Division Staff
    Brenda Wilson
    Billing Clerk
    Cheryl Gawel
    Billing Clerk
    Bryan Rhoads
    Water/Sewer Foreman
    Kevin Koehler
    Equipment Operator
    Joseph Blankenship
    Water & Sewer Technician
    David Long
    Equipment Operator
    James Mason
    Water & Sewer Technician
    Robert Alexander
    Equipment Operator
    Richard Swartz
    Water & Sewer Technician
    Damien Palombaro
    Equipment Operator
    Matthew Jones
    Water & Sewer Technician



    Water/Sewer Division
    200 South Hamilton
    Gahanna, OH 43230

    (614) 342-4440
    (614) 342-4100 Fax

    Hours of Operation
    8:00 AM - 5:00 PM M-F

    Contact Service

    Automatic Payment

    2006 Consumer Confidence Report

    Automatic Payment

    Backflow Prevention Assembly Test Report

    Low Income Discount Program Information

    Franklin County Department of Sanitary Engineering
    Columbus Division of Sewerage and Drainage
    Columbus Division of Sewerage and Drainage Facilities Plan Update
    Columbus Division of Water
    Franklin County Board of Health
    Ohio Watershed Network
    Public Utilities Commission of Ohio (PUCO)
    Ohio Consumers' Counsel


    Report Site Problems    Site Map    GIS Mapping    Directory    Search    Help    Contact Us
        Viewed Best at 1024 x 768  |  Adobe Acrobat Reader for PDF files
    200 S. Hamilton Road Gahanna, OH 43230   614-342-4000
    Copyright 2001-2005 City of Gahanna