We understand that this is an inconvenience, and we do apologize. We also recognize that some guests may want a refund. If you would like to request one, please call our Department of Parks and Recreation at (614) 342-4250. Staff will be in the office from 8 a.m. until 5 p.m., Monday through Friday. You can also email your request to parksandrec@gahanna.gov.

Thank you Gahanna for keeping the pools a safe place and for keeping our kids who work there safe as well!

I can't wait to hear the story behind this...

Thank you for implementing these new rules. Appreciate our kid's safety being a priority.

The changes were made because staff were being treated like crap. Being blasted on social media for enforcing the rules. The lifeguards are quitting left and right because people cannot control their children or send their kids to the pool to be babysat. Then the kids are disrespectful and the parents do don't anything but complain.

Everyone complaining about the new rules, it’s your kids causing this. Parents in Gahanna need to keep a better watch on there kids when they aren’t home. They aren’t your “little angles” they cause havoc in Gahanna and come home like nothing happened 🤣

This seems really punitive to the responsible “teens” that do follow the rules and parents who have purchased a single membership pass with the following guidelines conditions • “Must be age 12 or older to come to the pool without a parent or guardian.” Please provide a lawful document that states guidelines are subject to change . Gahanna are you willing to refund our money?????

Hopfully, Gahanna ran this by their legal department. Sounds like requiring 16 year olds to have someone over 18 accompany them may violate the Fair Housing Act.

They shouldn't change the age limit after I bought a pool pass for my 14 year old son. What a waste of money. I don't want to go to the pool. Why punish everyone for the bad kids, as usual mass punishment.

Can’t say I’m surprised. Three out of the last 4 swim lessons had police presence of some kind. All involving juveniles.

This is very upsetting! Responsible 13-15 year olds are getting punished. 😡😡😡

It's hard to believe people are actually complaining because Gahanna Pool had to implement a new policy in order to keep their members safe. There is so much criminal activity happening there on a weekly basis..something had to be done. I'd say the city of Gahanna is also disappointed that they had to take this matter to such extremes. I've lived in Gahanna since I was 12. I'm grateful to live in a city where they care more about their residents, than the almighty dollar. Awesome job Gahanna!! And thank you GPD for keeping us safe!!

Here's an honest question. Where is the Adult Leadership of the Pools? Haven't seen any of them out actually being leaders. Expecting a bunch of High Schoolers to fully run the pools is wrong. The Directors of Parks and Rec should be on site and helping. This goes both ways people, real leadership is needed at the pools and you need to learn customer service. Endless rules without that will lead to the closure of the pools. The leadership needs to take ownership or step down. This is true of any business.

Kick out the people that are causing the problem instead of the members and our kids that aren’t.

It doesn’t affect me but to change the rules now after so many people purchased their membership for their older kids doesn’t seem fair. All I can think of is for such a drastic change to take place, something really bad must have happened, knowing so many membership parents were not going to be happy with the change.

Some cities that have pools already have the resident rule and I never thought about it in Gahanna, so I guess I thought they had that rule already.

I am curious if the parent or over 18 year old would have to pay full price if they are just going to be sitting on the sidelines just so their young teen can go to the pool and the parent isn’t planning on swimming or anything.

This is also a great example of the kind of thing you have a townhall for. Gahanna isn't that big when there are things that impact the community like this Gahanna Mayor Laurie Jadwin should hold public hearings and talk with the people.

So curious, anyone know just how often the GPD have been called to the pools and what for? I mean, wish we had a police blotter. Technically, it is public record. So should be requestable.

This was a necessary and smart move to continue having a pool families can enjoy. Thank you!

We have seen some disrespectful teens there. Also had the food stolen from our ice chest last time we went.

Not saying these changes are bad.

This is so dumb like how are me and my friends going to go to the pool on weekdays like we are not just going to go on weekend fix this

What if you have teenage sitter for the summer?

It's sad it's come to this.