Emergency communications services for the City of Gahanna are the responsibility of the Division of Police. The Communications Center is the Primary Public Safety Answering Point (PSAP) for all 911 calls generated within the city and also serves as a transfer point for Fire and Emergency Medical Services (EMS).
Working in collaboration with the Metropolitan Emergency Communications Center (MECC) and the Whitehall Police Department, the Communications Center has advanced emergency call-handling capability and is at the forefront of Next Generation 911 technology.
In addition to 911, the Communications Center is the initial contact point for police services within the city. The Center also initiates the response of other City departments after normal business hours and on weekends/holidays. Utilizing advanced, statewide voice and data communications technology, dispatchers coordinate the deployment of police units to emergency and non-emergency calls for service as well as aid to other agencies in central Ohio.