Online Utility Bill Pay Option Now Available

Beginning with the next bill, Gahanna customers will now have the option to pay their utility bill’s online.
The new online portal is user-friendly and will feature paperless billing and payment history. The e-Check option offers customers a way to pay their bill online without a processing fee. For customers who prefer pay online using a credit or debit card or by telephone a fee will be applied by the payment processor to offset credit card company fees. Telephone payments using a credit or debit card can be made by calling 1.888.272.9829, option 3, jurisdiction code 8459.
Customers will also notice a new, easier-to-read bill format when they get their next statements. The new format features a graph to show customer usage and history. Additionally, payments and other adjustments will also be listed on the bill, making it easier to understand changes as they occur.
To access the Customer Portal:
  1. Click here or go to https://gahanna.authoritypay.com to access the myGahanna Account page.
  2. Click on “Set up online access.” 
  3. Enter the Account Number and CID that are printed on the upper left side of the bill.
  4. Enter your email address and a password of your choice
  5. Click ” Create Account.”

For more information, click here. 

Take the PUP Pledge and Help Us Protect Our Waterways

Did you know that during rain events, dog poop left on the ground can wash away through the sewer systems and end up in our lakes and rivers, polluting our freshwater supplies? The water that goes through these storm sewer systems is not treated, so what goes into a drain exits into our waterways.

The City of Gahanna is partnering with the Franklin Soil and Water Conservation District to help protect our waterways through its PUP campaign.  The Pick Up Poop (PUP) campaign encourages residents to clean up after their pets to protect our waterways and promote a healthy community.  To help keep our waterways safe, visit our Stormwater Management page to watch a short video about the initiative and do your part by taking the Gahanna PUP Pledge!