IT Cyber Cafe

Looking for a casual, friendly space to get your tech questions answered? Stop by our IT Cyber Café for coffee, donuts, and expert IT support! Our team will be available to help troubleshoot issues, answer tech questions, and provide useful tips—all in a relaxed environment.

Date: Tuesday, March 11, 2025
Time: 9:00 – 11:00 am
Location: Committee Room

What We Offer:
-   One-on-one IT support
-   Answers to your tech questions
-   Device troubleshooting
-   Cybersecurity tips
-   Coffee & donuts while you chat

No appointment needed—just drop in! Bring your device and your questions, and let’s tech it easy together.

For more information, contact: Rene Carter, rene.carter@gahanna.gov, 614-342-4070

OPERS Lunch and Learns

This spring OPERS leadership will offer members a unique opportunity to hear the latest news and information about OPERS.
OPERS leaders will share updates and challenges facing the pension system along with the value of an OPERS pension. Members will receive the latest news on the financial health of the OPERS pension and health care trust funds as well as investment return performance. Those attending will also gain an understanding of how OPERS advocates for members on state and federal legislative issues that could impact their retirement security. Members will be able to submit questions which will be addressed by OPERS leaders during the webinar if time permits.
The Lunch and Learn with OPERS Leadership webinars will be held on the Fridays listed below. Members can register for either an 11 a.m. – 12:00 p.m. or 12:30 - 1:30 p.m. session.
1. March 28
2. April 4
3. April 11
4. April 25
Webinar Link: OPERS Webinar

Benefits Spotlight

Access the City of Gahanna’s Benefits Landing Page to learn more about your benefits. This site is available to our employees 24/7 and gives you real-time access to your benefits information!

MetLife Dental: PDP Plus (Preferred Dental Program) Network
Metlife Vision: VSP Choice Network
MetLife Travel Assistance
1. Emergency medical and personal assistance services while traveling including telehealth services
2. Brochure and ID card available on the landing page under the Life Insurance Tab

Carrier Contacts

UMR: Customer Service: Call the number on your ID card OR 1-800-826-9781
MetLife: Customer Service: 1-800-275-4638

Sign up for your RxBenefits account to gain access to a wealth of pharmacy resources.

Real-time prior authorization status on your pharmacy claims
Download, view, and email digital copies of your ID cards.
View pharmacy benefits coverage information
And so much more!

Wellness with OSU Urgent Care & EAP

As a City of Gahanna employee, you can schedule an appointment with our partners at OSU Urgent Care by calling them directly. The number to the Front Desk is 614-366-4578 and their team can be reached during normal business hours for scheduling and questions.
Through our EAP Provider, Bronson HelpNet, you can request non-urgent counseling online quickly and easily. Access the Online Request form for Counseling Services.

Tuned Hearing Benefit

As part of your Tuned hearing benefit, you can meet with an audiologist to set up and program your Air Pods and iPhones to make hearing health more accessible. As a bonus, Apple has recently received FDA approval for their new Air Pods as the first ‘over-the-counter hearing aid software.’ An upgrade will be coming soon to allow you to program your new Air Pods as hearing devices through Tuned directly.

Check out the following resources for iPhone and Air Pods:

iPhone Tricks for Hearing Healthcare
How to Turn Your Air Pod Pros into Hearing Aids

Joke of the Month

What did the tree say after a long, cold winter?

IT Cyber Cafe

OPERS Lunch and Learns

Benefits Spotlight

Upcoming Wellness Events

Joke of the Month

What did the tree say after a long, cold winter?

Employee Spotlight