FAQs • Gahanna, OH • CivicEngage

Who do I call if my collection is missed?: If your collection is missed, report it to the Department of Public Service at 614-342-4440 by 5 pm the day following your scheduled pickup. Items reported after that time must be held until the following week. You can also submit a request online through Gahanna Direct.

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Service: Refuse, Recycling & Yard Waste

1. When is refuse, recycling, and yard waste picked up?: All Waste Collection is picked up on Monday or Tuesday depending on the zone you are in. Bulk items can also be placed for pickup on these same days. The waste hauler may begin service as early as 7 am. Place all containers at the curb or designated location by 6 am the day of collection but no earlier than 5 pm the day before.

2. What are the collection guidelines for refuse, recycling, and yard waste?: Please follow the guidelines listed on the Refuse, Recycling, and Yard Waste webpage to ensure proper collection. If materials are not properly prepared, the waste hauler will leave a tag with an explanation. The first instance serves as a friendly reminder. The waste hauler may refuse collection upon subsequent instances.

3. If I have trash beyond what cart can hold, can I use other containers?: Yes, trash and yard waste remain unlimited but should be placed at the curb per the guidelines provided.

4. Do I have to separate my recycling?: No, Items to be recycled can be mixed together in the same recycle bin. Recyclables should NOT be placed in plastic bags.

5. Who do I call if my collection is missed?: If your collection is missed, report it to the Department of Public Service at 614-342-4440 by 5 pm the day following your scheduled pickup. Items reported after that time must be held until the following week. You can also submit a request online through Gahanna Direct.

6. Where do I get new or replacement recycling bins?: New-Additional recycle containers can be requested from the Department of Public Service by calling 614-342-4440. Business hours are Monday through Friday from 8 am to 5 pm. Upon approval a new-additional recycling container will be dropped off at your curb.

7. Does the City still pick up leaves? If not, how can I dispose of them?: The City no longer offers curbside pick-up of leaves. However, the waste hauler will continue to pick up yard waste as scheduled, including leaves, as long as they are placed in the proper yard waste bags and set at the curb prior to 6 am on collection day.

8. How do I dispose of hazardous household waste (HHW)?: Hazardous, corrosive, toxic or ignitable wastes (including medical and hospital wastes, liquids, and sludge) cannot be accepted by landfills due to Federal and Environmental Protection Agency (EPA) regulations and are excluded from collection. Solid Waste Authority of Central Ohio (SWACO) provides free household hazardous waste (HHW) disposal services for Franklin County residents. The drop-off location is located at 645 East 8th Avenue, Columbus, OH 43201 (at the corner of East 8th Avenue and Essex Avenue just south of the fairgrounds). For a list of acceptable items, hours of operation and directions, visit the SWACO HHW website or call SWACO's HHW drop-off facility at 614-294-1300.

9. Where can I take my recycling if I live in an apartment?: To find the recycling drop location closest to you please visit the Solid Waste Authority of Central Ohio's website.

10. Can I set out bulk items?: Yes, Bull items can be set out on your regular waste collection day. Guidelines for setting out these items must be followed.