Who do I call if my collection is missed?

If your collection is missed, report it to the Department of Public Service at 614-342-4440 by 5 pm the day following your scheduled pickup. Items reported after that time must be held until the following week.  You can also submit a request online through Gahanna Direct.

Show All Answers

1. When is refuse, recycling, and yard waste picked up?
2. What are the collection guidelines for refuse, recycling, and yard waste?
3. If I have trash beyond what cart can hold, can I use other containers?
4. Do I have to separate my recycling?
5. Who do I call if my collection is missed?
6. Where do I get new or replacement recycling bins?
7. Does the City still pick up leaves? If not, how can I dispose of them?
8. How do I dispose of hazardous household waste (HHW)?
9. Where can I take my recycling if I live in an apartment?
10. Can I set out bulk items?