The City is responsible for all manhole lids on stormwater, sanitary and water lines. If any lid is broken, dislodged or missing, please contact the Department of Public Service and Engineering, Utility Billing Division at 614-342-4440, Monday through Friday, 8 am to 5 pm. After 5 pm and on weekends and holidays, call 614-342-4240. The Utility Billing Division will dispatch a utility crew to investigate the situation and assess the issue.