It’s been a long time in the making, but monthly billing is here! We will be moving away from quarterly billing for water, sewer and refuse services, and begin monthly billing in the spring of 2021. This change in our billing cycle will not affect services we offer our residents to manage their account, including payment services. Online payments, automatic deductions, in-person drop off and after-hours drop box options will continue to be available.
Grant Crawford, Director of the Department of Public Service and Engineering believes this change will be a benefit to our residents. “By increasing the frequency of payments, residents will no longer have to pay a combined quarterly bill for multiple months of utility services charges. Since most people budget their expenses by month rather than by quarter, it should be easier to pay a lesser amount 12 times a year rather than a larger amount 4 times a year.”
Watch for updates about the transition progress. For further information, please contact the Utility Billing Division at 614/342-4040.