Use the tabs below for all of the latest information and resources related to COVID-19 (Coronavirus)

Status Update



On May 17, 2021, the Ohio Department of Health amended its current health orders to confirm to new CDC guidance, which allows those who’ve been vaccinated to stop wearing masks.

Under the CDC’s new guidance, those who have not been vaccinated should still wear a mask and socially distance.

Read the full revised order here: Revised second Final Amended Directors Order for Social distancing remove face covering 5.17.2021_1


#COVID19 Public Advisory Alert:

Franklin County has been upgraded to Purple Alert Level 4 (severe exposure and spread) under the Ohio Public Health Advisory System.

There are no plans to alter City operations or facility hours at this time. For the most up to date GJPS info go to:

Still need the vaccine? To schedule, go to: OR…/mc3/Patient/Advisory (Moderna vaccine through Giant Eagle).


Still looking for a #COVID_19 vaccine? Scheduling for Franklin County Public Health’s April 12 clinic opens TODAY, Thursday, April 8, at 1 p.m. Make your appointment by calling (614) 525-5225 or by going online to

The Moderna vaccine will be administered, which requires a second dose and is only authorized for people 18 years of age and older. FCPH’s clinic is located at 1700 Morse Road.

Learn more:…/

On Monday, April 5, the Ohio Department of Health issued a revised and simplified health order that underscores the most important tenants of infection prevention.

From Governor Mike DeWine:
“As we move to begin a new chapter in our fight against the pandemic, where more and more Ohioans are being vaccinated, this new order will focus on our best defense measures against COVID-19, such as wearing a mask, social distancing, limiting large gatherings, being outside, and practicing good hand hygiene.” Read the full orders HERE.


#COVID19 Update: Mass Vaccination Clinic Coming to Columbus,

Franklin County Public Health

(FCPH) Vaccination Scheduling Opens March 12

FCPH: Online scheduling will open at 4 pm on Friday, March 12th by visiting
No appointments can be made before this time.
Mass Vaccination Pop-up Clinic: (sign up is not open yet)

This state-sponsored, pop-up mass vaccination clinic will have the capacity to administer up to 12,500 first doses and 12,500 second doses of the Pfizer vaccine. The site will be operated by

Kroger in cooperation with Franklin County Public Health and Columbus Public Health.
Free parking will be available in the parking lot to the north of St. John Arena off of Lane Ave.
To find out if you’re eligible and to sign up:
St. John Arena
410 Woody Hayes Drive
First dose dates: March 18, 19, 20, 21 (9 am – 7 pm)

Second dose dates: April 8, 9, 10, 11 (9 am – 7 pm)


FCPH Vaccination Appointments, Community Conversation Tonight

We will have more information on the Franklin County Public Health (FCPH) vaccination appointment system tomorrow afternoon. We will relay that information once we have it.

For updates: or

Tonight: 7pm, COVID Vaccine Community Conversation
From Columbus Public Health, Franklin County Public Health, 10TV – WBNS, OhioHealth, Nationwide Children’s Hospital, City of Columbus, and Mount Carmel Health:
“Please join us this Thursday when our experts will answer your questions on 10TV. Tune in and participate with 10TV or wherever you stream 10TV from 7 p.m. -8 p.m., and move over to 10TV – WBNS Facebook page from 8pm-8:30pm to continue the discussion.”


Mark your calendar: Ohio’s COVID-19 Vaccine Town Halls begin Feb. 22
The Ohio Department of Health and the Ohio Department of Mental Health & Addiction Services have scheduled a series of COVID-19 Vaccine Town Halls with medical experts, community leaders, and public health professionals to address common concerns and questions among specific populations.
You’ve got a questions, and the upcoming Town Halls will give you answers. Hear from medical experts, community leaders, and public health professionals. Watch livestreams at the following dates and times:
• Monday, Feb. 22, 6:30 p.m. – African American Ohioans
• Tuesday, Feb. 23, 6:30 p.m. – Hispanic/Latino Ohioans
• Monday, March 1, 6:30 p.m. – Asian American and Pacific Islander Ohioans
• Tuesday, March 2, 6:30 p.m. – Rural Ohioans
Watch live or on-demand after the event:
• Facebook –



From Governor Mike DeWine

“Thanks to a sustained decrease in #COVID19 hospitalizations, Ohio’s curfew has been lifted. If hospitalizations begin rising again, @OhioDeptofHealth may reinstate it. It’s crucial that we all continue safety protocols to #SlowTheSpread and prevent hospitalizations from going up.”

City Hall is open by appointment only through February 28. Updates on City facilities will be posted here and on

Franklin County Public Health

COVID Dashboard:

GJPS COVID Dashboard:


COVID19 Update: Hospitalizations Continue to Decrease, Vaccination Supply Limited
-Today’s statewide case count: 4,120
-Today’s statewide hospitalization count: 2,252

From Governor Mike DeWine, on hospitalizations: “There are 2,252 people in our hospitals right now because of COVID, but these numbers are dropping. A week from today we’ll look at these numbers again, and if the trend continues, we may be able to remove the curfew if numbers stay under 2,500 for 7 straight days.”

From our partners at Franklin County Public Health (FCPH): “As of February 4, FCPH has not been notified that we will receive any COVID-19 vaccine to give to individuals 65 years of age and older during the week of February 8th. Because of this, there are no plans to open our scheduling hotline and link at this time. Please check back the week of February 8th for any updates.”

For more information, including 2nd dose instructions:  

GJPS COVID Dashboard:


Update: Curfew Update and Vaccination Appointments

Per Governor Mike DeWine, there were 2,829 COVID-related hospitalizations reported today, and as a result of this overall recent decline in hospitalizations, changes to the curfew have been made:

“Tonight we start the 11 p.m. curfew because we have had 7 days in a row below 3,500 hospitalizations. We will look at these numbers again in 2 weeks to potentially move to a midnight curfew or eliminate the curfew completely.”

From our partners at Franklin County Public Health:

Scheduling for COVID-19 vaccine appointments as part of Phase 1B, are underway for individuals 70 years of age and older:

“Note that we encourage residents to check with their primary care provider and hospital system first as that may be a more convenient option for them. The list of all providers who have vaccine is available on the ODH Coronavirus website.”

For the latest news releases and information:


Stay at Home Advisory Extended


Vaccination Program Updated

Governor DeWine and the Ohio Department of Health released an updated vaccination plan, including the following specified groups:

  • Ohioans, age 65 years and older (approximately 1.8 million people).
  • Ohioans age 18 and older (Moderna) or age 16 and older (Pfizer-BioNTech) with severe congenital, developmental, or early onset medical disorders that make them particularly vulnerable.
  • Teachers and school employees in *K-12 schools that want to go back, or to remain, educating in-person (approximately 334,000 individuals).

For more info on the ODH Vaccine Program:…/covid-19-vaccination…

Locally, Kroger and Giant Eagle pharmacies are among 72 sites in Columbus and Franklin County preparing to vaccinate residents aged 80 and older starting next week.  Read more HERE or HERE.


Today, Governor DeWine held a press conference to highlight the most recent COVID numbers in Ohio, gave an update on statewide vaccination plans, and spoke about the events that took place yesterday in Washington D.C.

The video below from Franklin County Public Health explains how the vaccination process is working in Ohio.

COVID dashboard for GJPS (updated every Friday):

Daily Epidemiology report from Franklin County Public Heath:


Today, Governor DeWine announced the Ohio Department of Health is extending the 10:00 p.m. to 5:00 a.m. statewide curfew for another three weeks until January 23, 2021:

“This is b/c we don’t yet know what effect the holidays may have on our hospitals and health care systems, so we must continue to be cautious.”

Director’s Order (will be updated with new expiration date later today):…/all-pers-stay-at-home…

The color-coded Ohio Public Health Advisory System map, which was updated every Thursday has been replaced with new maps, focused on cases per capita and ICU utilization will be updated weekly:

  1. 8,178 new cases were reported within the last 24 hours.
  2. 366 new hospitalizations, and 133 deaths were reported in the past 24 hours.

Franklin County (in FCPH jurisdiction) & zip code specific COVID data can be found here:…/1wox4Hdi4g6rnaUPKo…/view

GJPS COVID Dashboard: (this is updated every Friday)


Franklin County Public Health and Columbus Public Health have extended the Stay at Home Advisory to January 2, 2021. You can read that here:…/

  1. Franklin County remains at a level 3 (red).
  2. 11,412 new cases reported in 24-hour period.
  3. 370 new hospitalizations, and 117 deaths were reported in the past 24 hours.

Franklin County (in FCPH jurisdiction) & zip code specific COVID data can be found here:…/1KU6JEpr6rG3PudUZoHik1w…/view

GJPS COVID Dashboard: (this is updated every Friday)…/COVID-19Dashboard.aspx


Franklin County remains at a level 3 (red). There are a total of 5 counties currently at level 4 (purple) on the Ohio Department of Health

Advisory Map, updated every Thursday.

  1. New cases reported in 24-hour period: 11,738 (4th highest to date).
  2. 452 new hospitalizations, and 111 deaths were reported in the past 24 hours.

Governor DeWine announced today that the 10 pm – 5 am curfew has been extended until January 2, 2021:

“Today, the Ohio Department of Health is extending the 10 p.m. to 5 a.m. curfew in Ohio until Jan. 2, 2021. We believe the curfew, along with mask-wearing, have had an impact, and the next 21 days are extremely critical. We must all do everything we can to slow down the virus.”

Franklin County (in FCPH jurisdiction) & zip code specific COVID data can be found here:…/13Xj6K…/view

GJPS COVID Dashboard: (this is updated every Friday)…/COVID-19Dashboard.aspx

City Hall remains open by appointment only. Please call 614/342.4000 with any questions or to make an appointment.


Ohio is preparing to distribute safe, effective COVID-19 vaccines statewide to those who choose to be vaccinated. More information can be found at 
The CDC provided new quarantine guidance for those who have been exposed to COVID-19, but are not showing symptoms.  
– 10-day quarantine that does not require testing, provided that there are no symptoms

– 7-day quarantine if test results are negative, provided that there are no symptoms

The Bar and Restaurant Assistance Fund is available to assist Ohio’s on-premise liquor permit holders impacted by COVID-19. This applies to roughly 30 permit types, including bars, restaurants, breweries, distilleries, wineries, casinos and private clubs. To apply visit:
If an employee is diagnosed with COVID-19:

• Immediately report employee or customer infections to the local health district and identify potentially exposed individuals to help facilitate appropriate contact tracing.

• Professionally clean and sanitize site/location.

• Reopen in consultation with the local health department.
The holidays can be stressful, but the pandemic is adding stress and anxiety. Remember that mental health is just as important as physical health.  
Here’s a list of resources for your employees and their families, whether they need support immediately or need help connecting to a mental health provider.  

Ways that Community Leaders can help:


The Ohio Department of Health has moved Franklin County down to a level 3 (red). There are a total of 8 counties currently at level 4 (purple).

New cases reported in 24-hour period: 8,921 (5th highest)

396 new hospitalizations, and 82 deaths were reported in the past 24 hours.

Franklin County & zip code specific COVID data can be found here:…/1Z8pcV9Da…/view

GJPS COVID Dashboard: (this is updated every Friday)…/COVID-19Dashboard.aspx

City Hall remains open by appointment only. Please call 614/342.4000 with any questions or to make an appointment.


City Hall will be open by appointment only from 8 AM – 5 PM. 614/342-4000 to make an appointment if needed.

  1. Franklin County remains level 4 (purple).
  2. New cases reported in 24-hour period: 10,835

417 new hospitalizations, and 156 deaths were reported in the past 24 hours. Both of those metrics are the highest to date.

The Ohio Department of Health issued a Director’s Order last week. You can read that here:…/Directors-Order-Facial

Franklin County & zip code specific COVID data can be found here:…/1CTyDFjwj…/view

GJPS COVID Dashboard: (this is updated every Friday)…/COVID-19Dashboard.aspx


CITY FACILITIES/OPERATIONS: Beginning Monday, November 23, City Hall will be open by appointment only from 8:00 AM – 5:00 PM. City Hall will close from 1:00 – 2:00 PM each day for employee break/lunch. Hours will be re-evaluated at the end of the Franklin County Public Health 12/18/20 Advisory period. Mayor’s Court on Thursdays will continue during this period.

Parks & Rec: Facility rentals through 12.31.20 will cancelled and refunded.

Golf Course: Open

Senior Center: Closed, no reopen date scheduled at this time.

Today, Franklin County was moved to a level 4 (purple) – the first county to rise to level 4.

New cases reported in 24-hour period: 7,787

343 new hospitalizations, and 63 deaths were reported in the past 24 hours

72 of Ohio’s 88 counties are currently at a level 3 (red).

The Ohio Department of Health issued a Director’s Order yesterday.

Franklin County & zip code specific COVID data can be found here:

GJPS COVID Dashboard: (this is updated every Friday)

#MasksOnOhio #2020


Beginning on Friday, November 20, 2020 at 6 P.M., the Health Commissioner for the City of Columbus, Dr. Mysheika W. Roberts, and the Health Commissioner for Franklin County Public Health, Joe Mazzola, advise all residents of Columbus and Franklin County to stay at home due to the rapid rise of COVID-19 cases and hospitalizations in the city and county. Residents are advised to only leave home to go to work or school, or for essential needs such as seeking medical care, going to the grocery store or pharmacy, picking up food, or receiving deliveries. Read the full advisory here: CPH FCPH Stay At Home Advisory_11.18.20_FINAL


Today, we hit yet another new record number of statewide cases reported in a 24 hour period: 7,101.

  • 268 new hospitalizations (2nd highest to date), and 35 deaths were reported in the past 24 hours.
  • 68 of Ohio’s 88 counties are currently at a level 3 (red).

Last night, Governor DeWine gave a statewide address, and issued a revised mask mandate.

“My fellow Ohioans, I know you’re tired and weary. I know you want this to be over. But in words often attributed to Winston Churchill during some of the darkest times in World War II, “When you’re going through hell, keep going!” Tonight, I ask you to keep going.” – Governor DeWine

You can watch the full address here:…/governor-mike-dewine-11-11…

Franklin County & zip code specific COVID data can be found here:…/1h2M51FtjH6…/view

GJPS COVID Dashboard: (this is updated every Friday)…/COVID-19Dashboard.aspx



UPDATE: Today, we hit yet another new record number of statewide cases reported in a 24 hour period: 4,961.

214 new hospitalizations, and 33 deaths were reported in the past 24 hours.

56 of Ohio’s 88 counties are currently at a level 3 (red).  Currently, there are no counties on the watch list.

Today Governor DeWine appointed a new Director of the Ohio Department of Health, Stephanie McCloud. Previously, McCloud served as the Administrator/CEO of the Ohio Bureau of Workers’ Compensation.

Franklin County & zip code specific COVID data can be found here:…/19AQlnXEdYxKPwnReXpzlq7…/view

GJPS COVID Dashboard: (this is updated every Friday)…/COVID-19Dashboard.aspx


Today, the Ohio Department of Health reported 2,425 new COVID-19 cases. This is the highest number ever reported on a single day. Of the 10 highest days of new cases reported, eight have occurred in just the past nine days. Nine have occurred in the month of October alone.



Ohio reported 1,840 new coronavirus cases Friday– a new record for reported infections in a single 24/hour period.

The nearest Ohio has come to this was on July 30–with 1,733 in one day.

Ohio has had 166,102 coronavirus cases since the outbreak settled in the state earlier this year, according to the Ohio Department of Health.

For more information, go here:


Numbers for 10/8/20: (additions reported within last 24 hours)
Deaths: 13
Cases: 1539
Hospitalizations: 109

As of today, we have 58 orange counties, 18 red counties, and 12 yellow counties. We currently have the highest number of red counties since week the of July 23.

Due to dense population centers in specific counties, 96% of Ohio’s population is living in a red or orange county. Franklin County is not in the top 20 for highest occurrence percentage (see chart below).

For more info:…/public-health-advisory…/


Lt. Governor Husted, who serves as Director of the Governor’s Office of Workforce Transformation, announced today that Ohioans can now access training at no cost through 12 training providers under the Individual Microcredential Assistance Program (IMAP). Ohioans who are low income, partially unemployed, or totally unemployed can visit the IMAP landing page at to work directly with the awarded training provider of their choice to enroll in the training program that works best for them. Ohio businesses interested in connecting with the Ohioans earning these credentials can contact the Governor’s Office of Workforce Transformation at



There are 139,485 confirmed and probable cases of COVID-19 in Ohio and 4,506 confirmed and probable COVID-19 deaths. A total of 14,481 people have been hospitalized, including 3,111 admissions to intensive care units. In-depth data can be accessed by visiting 

Rankings of Ohio’s 88 counties by highest occurrence can be found below. 

Video of today’s full update, including versions with foreign language translation, can be viewed on the Ohio Channel’s YouTube page

For more information on Ohio’s response to COVID-19, visit or call 1-833-4-ASK-ODH.


The most recent number of confirmed cases in Ohio is 124, 514.

COVID-19 Cases in Franklin County Public Health’s Jurisdiction
(Excluding City of Columbus & City of Worthington):


The number of positive cases in Ohio has increased by 1,733 in the last 24 hours, which is our largest single day gain to date.

For additional details on the Public Health Advisory System:


UPDATE: DeWine Issues Statewide Mask Mandate & Travel Advisory

Data: gains are over yesterday’s numbers

  • Positive Cases: 78,742 (+1527) second highest new daily count
  • Deaths: 3,235 (+16)
  • Hospitalizations: 9,864 (+128)

From Governor DeWine, “Beginning tomorrow at 6:00pm, citizens in all Ohio counties will be under a mandatory mask order while out in public.”

Travel Advisory: “If you’re traveling from one of these yellow states, you should self-quarantine at home or in a hotel. This applies to those who live in Ohio and those traveling here from these states, whether they are traveling for businesses or vacationing.”

See graphic below for states on the travel advisory list.


From Mayor Jadwin:

“Earlier this morning, I announced a decision would be forthcoming on the issue of mandated facial coverings. Shortly thereafter, I signed an emergency proclamation on this issue. This decision followed a discussion last evening by Council, and came after gathering and evaluating information from public health officials and residents. I respect every member of our Council and their individual opinions – as well as those of our residents, and those opinions vary widely. The Proclamation that I signed was, what I believed, a fair balance between those opinions, and sought to protect and balance both the public health and safety of our community and the individual liberties of our residents.

Before the Proclamation was published, Governor DeWine announced that the Ohio Department of Health is issuing an Order that will mandate the wearing of facial coverings while in public. This mandate, which will go into effective at 6 p.m. tomorrow, will apply to all counties that are designated a Red Level 3 under the Public Health Emergency Alert. This includes Franklin County.

This Order by the Ohio Department of Health supersedes and renders moot any order made on the local level, including the Emergency Proclamation that I signed earlier today. We will share a copy of the Ohio Department Heath order as soon as it becomes available.

From the onset of the Coronavirus pandemic, our residents have shown understanding as we have dealt with the continued unpredictable challenges set before us. We recognize the Governor’s announcement will be met with both positive and negative reactions. We understand your frustrations and share in many of them. We will continue to work hard and to do our best to make decisions that are focused on the health and safety of all of our residents.”

The ODH order regarding facial coverings. (LINK)

(Original proclamation from Mayor Jadwin:…/…/2020/07/Proclamation-2020-03.pdf)


City Facilities & City Hall reopening

Positive cases (Ohio): 52,865 (+1,076 over yesterday)

From Governor DeWine (June 29):

“Although #COVID19 utilization in hospitals is increasing, there is adequate overall capacity. No region has reached the concern threshold of 80% overall utilization for ICU beds. But we know from the lessons of recent history in NYC, TX, & AZ that this can quickly change.”

City Hall will be closed on Friday, July 3, in observance of Independence Day.

City Hall will reopen to the public on Monday, July 6, at 8:00 am. New protocols will be in place to protect our residents and City staff. A few of those changes include:

– All visitors will be required to sign in at the main front desk.
– Screening questions will be asked of each visitor, and facial coverings required.


City Update: Responsible Restart Ohio

Governor DeWine initiated his Responsible Restart Ohio plan last month. Here’s what you need to know about City of Gahanna facilities and programs.

City Hall: Currently open to the public BY APPOINTMENT only. Starting July 6, City Hall will be re-opened to the public. A new check-in process will be implemented at the main front desk. You will be required to check in and fill out a COVID-19 screening form.

Utility Billing: Currently not taking payments in person. Can pay online, over the phone or drop a payment in the night drop box. For more information:

Permits: Currently by appointment only. Starting July 6, resume normal operations.

Senior Center: Currently closed. There is no re-open date scheduled at this time. Under the Governor’s plan, they are still ordered to be closed.

Parks and Rec Facilities:

            Parks: Open

            Playgrounds: Open

            Dog Park (Pizzurro): Open

            Golf Course: Open

            Skate Park (Shull Park): Open

            Tennis Courts: Open

            Rentals, shelter houses, clubhouse: Open and available for rentals starting July 3.

Basketball Courts: Open June 22

Paddle Boats / Kayak rentals: Open at Friendship Park and at Creekside. Reserve your rental time at

Youth Programming: Revised youth programming is available, including virtual, and in-person programs. Go to for more info and registration.

City Council Meetings: Until further notice, all City Council meetings will be held virtually via Microsoft Teams. A call-in number will be provided for the public to listen in. Any changes will be communicated via our website and our City Facebook page.

Other Boards/Committee meetings: all meetings will be scheduled on a case by case basis. Right now there are no plans to hold in person meetings in City Hall. Any changes will be communicated via our website and our City Facebook page.


Free COVID-19 Testing Available: Tomorrow, June 12. (See this flyer for locations.)
Additional Testing locations: (see linked flyer for hours of operation)  You must pre-register and make an appointment. For location address and additional information, go HERE. (LINK)


A Message From the City of Gahanna and the Gahanna Division of Police:

“During this time of widespread unrest, public health challenges not seen in decades, and nationwide public concern over the integrity, training, and competency of local law enforcement agencies in general, the City of Gahanna and the Gahanna Division of Police are proud of the community we serve. Over the last two weeks, we have witnessed and participated in several peaceful demonstrations, marches and gatherings with our residents, in an effort to display our support of justice, promotion of equal treatment of all people, and demand an end to racism. Although opinions and political points of view regarding recent events across our country vary greatly, one thing remains consistent – our community expects fairness, respect, professionalism and accountability within Gahanna and, specifically, from our law enforcement officers.”

Read the full statement HERE. {LINK}


The City of Gahanna and the Park & Recreation Department will be announcing details for our revised youth programming by Monday, June 8.

Yesterday, Governor DeWine announced several new re-opening guidelines, effective June 10.

The following entertainment venues may open beginning June 10 if they are able to follow Retail, Consumer, Service & Entertainment Guidelines and other applicable additional

From Governor DeWine, “We can continue to limit the spread of #COVID19 while we safely reopen our economy. It is up to each of us to do what we can to keep each other safe and choose to keep six feet of social distance, wear masks, and maintain good hand hygiene. The threat of COVID-19 remains and while it’s our responsibility to keep each other safe, business owners and employees should do their part to ensure customers visit safely, by cleaning and sanitizing surfaces regularly.”


Park Shelter Houses, Playgrounds, and Paddle Boats/Kayaks

Park Facilities: a revised order was signed by Dr. Acton on 5.29.20. It extended restrictions on use of “public recreation facilities.”

All park rental facilities, including shelter houses are closed until July 1. Refunds for June shelter house reservations will be processed this week.

Public playgrounds, including all City and School District playgrounds, are also closed to the public through July 1.

Youth Programming: Our Parks and Recreation Department will be announcing details on our revised youth programming by Monday, June 8. This program will be available starting July 6.

Kayaks and Paddleboats: We will be opening our Kayak and Paddleboat rentals this Friday, June 5.

Please go to: (available June 3) and sign up for a time slot. Online payment is accepted and encouraged. For any questions about programming or refunds, please call our Parks and Recreation Department: 614/342-4250.

As of today, Ohio has 35,984 coronavirus cases, 2,206 deaths, and 6,112 hospitalizations. Franklin County has the most cases in Ohio with 1,475, 68 deaths, and 202 hospitalizations.

Governor DeWine is not holding daily press conferences, however, we will continue to post updates on how Gahanna is impacted by the coronavirus periodically, including information on facility operations and programming changes.

See Dr. Acton’s revised order HERE: (page 4, section 9d addresses playgrounds & shelter house rentals).


We understand that many of our residents have been anxiously awaiting additional information regarding plans for the summer. The Ohio Department of Health [ODH] issued the “Stay Safe Ohio” Order on April 30, 2020, which extends portions of the previous Stay at Home Order until May 29, 2020. Today, May 14, Governor DeWine indicated that several exceptions to that Order are being issued. Among those changes:

May 26 – Gyms, pools, fitness centers, and non-contact sports leagues are able to resume operations with required protocols.

May 31 – Day care centers, and day camps, are able to resume operations with required protocols.

Operating guidelines and protocols will be issued later today and tomorrow for the above listed businesses. As those guidelines and protocols have not yet been released, decisions for the entirety of the summer season for Gahanna’s camp programming and pool operations have not yet been made. Those decisions will be made and communicated by May 29 (As a reminder, we previously have announced that pools and programming will not operate through May 31).

Where possible, we are reopening limited facilities and operations as staffing and guidelines allow. The facilities and operations listed below are being reopened with restrictions and guidelines in place, to promote safety for our residents and minimize risk of community spread of the coronavirus as much as possible:

  • May 15: Pizzurro Park (see below for new guidelines and restrictions)
  • May 15: Creekside Plaza restrooms (see below for cleaning schedule, etc.)

As of today, May 14, 2020, here is an overview of the status of all city facilities and programs:

City Hall and Other City Facilities: Pursuant to the Stay Safe Ohio Order, the following city facilities will remain closed through May 29: City Hall, Senior Center, all playgrounds, park bathrooms, and shelter houses. Due to their close proximity to restaurants and outdoor seating, restrooms located at Creekside Plaza will open be open, beginning May 15, from 8 am to 8 pm. The restrooms will be cleaned periodically throughout the day, and a cleaning schedule will be posted outside the restrooms.

Golf Course and Pizzurro Park: The Golf Course opened May 8, with online tee time registration preferred. The course will continue to operate, weather permitting. The course is open to current members and non-members.

Pizzurro Park (dog park) will open this Friday, May 15, for use. In order to maintain safe social distancing as much as possible, there will be 3 designated areas within the park. Two areas will be designated for large dogs, and one area will be designated for small dogs. In each area, there will be a maximum of 9 people permitted at one time. If there are 9 or more people in any one area upon your arrival, it is advised that you remain outside the park or in your car until someone exists the park.


Out of concern for public health and safety in light of the ongoing COVID-19 pandemic, the City of Gahanna has announced plans to postpone its traditional Fourth of July events on Independence Day. This decision aligns with a joint recommendation issued earlier today by the Central Ohio Mayors and Managers Association (COMMA) and the Franklin County Township Association (FCTA).

In a joint statement, COMMA and FCTA recommended that their member government associations cancel or postpone all large-scale, community-sponsored Fourth of July parades, festivals, and fireworks displays. Public health considerations related to COVID-19 were at the center of their decision. The City of Gahanna is one of 19 municipalities within the Columbus Region that participate in COMMA.

“The health and well-being of our residents must be our primary concern, particularly as we continue to navigate the circumstances caused by the coronavirus,” said Gahanna Mayor Laurie Jadwin. “As difficult as this decision is, it is the right decision to make at this time, given all of the uncertainty we are facing regarding our ability to hold gatherings in less than two months.” Jadwin said.

Rather than cancel the fireworks display that had been planned for July 4th, the City has rescheduled its fireworks display for Labor Day weekend, 2020. “As a long-term resident myself, I understand how disappointing this is for our community. We all had many plans for 2020, but we remain hopeful that we will be able to have a celebration later this year,” Jadwin added. Public events scheduled for the month of June, however, have been cancelled.

The annual Fourth of July Parade, presented each year by the Gahanna Lions Club in partnership with the City, also has been cancelled. This year would have marked the 75th anniversary of the beloved parade.

“Our Parks & Recreation team currently is working with the Lions Club to explore options for rescheduling the parade in 2020,” said Stephania Bernard-Ferrell, Gahanna’s Director of Parks & Recreation. If there is any opportunity at all for the City to be able to hold the parade yet this year, we will do everything we can to make it happen.”


The Ohio Department of Health has reported 22,131 cases of COVID-19 in Ohio, with 4,140 hospitalizations, and 1,271 confirmed deaths.

Governor DeWine revealed his plans to re-open hair salons, barbershops, day spas, nail salons and restaurants (exterior seating only) on May 15, 2020.

Effective May 21, 2020 restaurants may open indoor seating.

The Governor indicated a decision on when to open childcare would be coming on Monday May 11, 2020.

All businesses permitted to re-open under this directive will have new health and safety related guidelines to follow. Check the websites, signage, or reach out before you arrive to make sure you are prepared.

You can find more information here (Link).

Full press release (Link)


The Stay Safe order contains modified restrictions on business operations, etc. More information to come later today on how this affects City facilities and programming. (Download the full order.)


Today, the Governor outlined the following plan:

The stay-at-home order will remain in place, including a mandate on gatherings, which is still restricted to no more than 10 people.

May 1: Healthcare procedures that do not require an overnight stay can move forward as normal, including medical offices, dentists, and veterinarians.

May 4: General office environments, manufacturing, distribution, and construction operations can reopen, provided they maintain social distancing protocols for staff and customers.

May 12: Consumer, retail, and services to reopen with the provision employers maintain social distancing and safety protocols.

  • This document summarizes businesses that are now permitted to OPEN (based on the dates noted above), including recommended protocols for each. (Download)
  • Here is a list of businesses and activities that remain CLOSED. (Download)

NOTE: Ohio is still operating under the Stay at Home Order, as well as under multiple States of Emergency (national, state and local) with “mass gatherings of 10 or more” still prohibited.

You can find more information regarding COVID-19 HERE.


The latest updates from the Ohio Department of Health:

The CareLine: 800/720-9616 (Available 24 hours per day/7 days per week)
Resources for anyone who is struggling with depression, anxiety, mental health issues, etc., during this crisis.

Ohio Business & Employer Checklist (Download)  
Identifies protocols for businesses to use when employees are in the workplace

FAQ’s for Homeowners: Mortgage Relief &  Assistance Information (Download)  
For homeowners who may be dealing with mortgage and financing issues as a result of COVID-19


As the coronavirus situation continues to evolve, as always, we are primarily focused on your health, safety and overall wellness. With the goal of minimizing the risk of community spread to our residents and staff in mind, we have extended our cancellation of all Parks & Recreation and Senior Center programming through May 20.  A full refund will be processed for all programs and reservations within this additional time period (May 1 – May 20).   We will continue to monitor the situation and await additional guidance from the Governor and Ohio Department of Health before making any decisions about future programming. Thank you for your patience as we navigate through this public health situation.    


As of today’s briefing, the Ohio Department of Health has 12,919 reported (includes confirmed and probable) COVID-19 cases in Ohio, with 2,653 people hospitalized, and 509 reported deaths.

Additionally, Governor DeWine gave an update on the status of school for this year. Distance learning will continue for the remainder of the 2019 – 2020 school year.


As of the 2 p.m. briefing, the Ohio Department of Health has 9,107 reported (includes confirmed and probable) COVID-19 cases in Ohio, with 2,424 people hospitalized, and 418 reported deaths.

The Governor indicated that we may see a formal outlined plan next week that will include a measured opening of the state beginning May 1, 2020. There are no planned updates from the Governor’s office this weekend. You can find more information regarding COVID-19 at:

City Financial Update:

Roughly 71% of the City of Gahanna’s revenue is made up of income tax collections. The article below explains how the financial impact of the coronavirus may affect many cities in Ohio in 2020 and beyond. Mayor Jadwin has been actively advocating on behalf of Gahanna, and has been involved in many discussions with state leaders to find a solution to help stabilize local government across Ohio.…/ohio-mayors-ask-congress-for-finan…/


As of today’s briefing from Governor DeWine, the Ohio Department of Health has 6,881 confirmed (6975 reported) COVID-19 cases in Ohio, with 2,033 people hospitalized, and 274 reported deaths. You can find more information regarding COVID-19 at

The City of Gahanna, as well as the Gahanna Division of Police would like to recognize our 911 Dispatchers during National Public Safety Telecommunicators Week this week ( April 12-18).

Gahanna is fortunate to have a fantastic group of dedicated, hardworking, and professional dispatchers. Dispatchers are the first, first responders. As soon as they answer the call, they obtain critical information, dispatch resources, and provide callers with instructions to mitigate or prevent further harm prior to safety services arrival. Dispatchers are the vital link between a community member in need and police, fire, and EMS services.

We respect and admire their ability to multi-task and keep their calm and cool under extreme conditions. They project that calm and cool demeanor to callers and staff as they direct public safety resources to those who need it as quickly as possible.

Thank you to all our 911 dispatchers for your service and your dedication to the City of Gahanna!


As of today’s briefing from Governor DeWine, the Ohio Department of Health has 4,782 confirmed COVID-19 cases in Ohio, with 1,354 people hospitalized, and 167 reported deaths.

One additional change announced today: Ohio restaurants will soon be able to sell alcoholic beverages as part of their carryout service. (Learn more here.)

Dr. Amy Acton issued a new stay at home order that began today and lasts through May 1, 2020. This order is a continuation of the following restrictions and guidelines:

  • prohibits holding gatherings of any size
  • closes all nonessential businesses
  • does NOT prohibit essential activities: like going to grocery store, receiving medical care, or taking your pet for a walk
  • residents can return home from out of state and can leave the state

Ohioans are also now encouraged to:

  • wear cloth masks in public to help stop the spread of the virus
  • residents/non-residents entering or returning to should be self-quarantining for 14 days (only exception is essential service workers who may cross state lines during the course of business)

For daily updates on the number of reported cases, go to the Ohio Department of Health website:

4/06/2020, 3:30 pm

As of today’s briefing from Governor DeWine, the Ohio Department of Health has 4,450 confirmed COVID-19 cases in Ohio, with 1,214 people hospitalized, and 142 reported deaths. For daily updates on the number of reported cases, go to the Ohio Department of Health website at:


JUST RELEASED: An open letter from from our health commissioner to our residents:
“We are facing the most significant public health threat of our lifetime. The COVID-19 pandemic has reached Central Ohio, and now we must each change the way we live our lives.” – Joe Mazzola, Health Commissioner, Franklin County Public Health 

4/02/2020, 5 pm

As of today’s briefing from Governor DeWine, the Ohio Department of Health has 2902 confirmed COVID-19 cases in Ohio, with 802 people hospitalized, and 81 reported deaths. Daily updates on the number of reported cases are available on the Ohio Department of Health website.

New Orders: Dr. Amy Acton, Director of Ohio Department of Health, has issued a new Stay at Home Order, which will go into effect upon the expiration of the existing order (11:59 p.m., 4/6/20), and will extend until 5/1/2020, 11:59 p.m. Read the full order here.

3/27/2020, 5 pm

As of today’s briefing from Governor DeWine, the Ohio Department of Health has 1137 confirmed COVID-19 cases in Ohio, with 276 people hospitalized, and 19 reported deaths. For daily updates on the number of reported cases, go to the Ohio Department of Health website at:

3/26/2020, 5 pm

As of today’s briefing from Gov.DeWine, the Ohio Department of Health has 867 confirmed COVID-19 cases in Ohio, with 223 people hospitalized, and 15 reported deaths. For daily updates on the number of reported cases, go to the Ohio Department of Health website at:

Stay At Home Order:

All of Ohio is under a Stay At Home Order from Monday, March 23, 2020 until the end of the day, April 6, 2020. This order prohibits holding gatherings of any size and closes all nonessential businesses. It does NOT prohibit essential activities like going to the grocery store, receiving medical care, or taking your pet for a walk. Residents can return home from out of state and can leave the state.

Gahanna parks:

All park buildings and facilities are closed. This includes park shelters, restrooms, playground equipment, and basketball courts. The paths, trails and open green spaces in Gahanna parks are all available for your use and enjoyment.

The exception in the Directors Stay At Home Order that permits us to exercise or walk our pets in our parks is restricted and very simply states that the order, “…forbids any gathering or “group” sports that cannot maintain social distancing between participants…” with the only exception being family groups or those sharing the same residence.

This order is not designed to create ambiguity or confusion in the minds of our residents. Some cities have implemented additional restrictions, such as closing their parks and green spaces – due to community members choosing not to follow the prescribed orders. Gahanna has not implemented additional restrictions at this time, however, we are receiving reports of social distancing violations occurring in our parks, especially among unattended children. We want to remind everyone that the coronavirus is likely present in our community, and the health consequences are potentially very severe for Gahanna if we do not practice preventative measures. We encourage adults to provide the example and families to be responsible for their children when enjoying our parks.


Please do not call 911 UNLESS you have a police or medical emergency. For additional information and frequently asked questions about the Stay At Home Order, go to:…/stay-at-home-order-frequentl… or you call the Ohio Department of Health at 1-833-427-5634.

3/24/2020, 3:30 pm

The Ohio Department of Health as of today has 442 confirmed COVID-19 cases in Ohio distributed over 46 counties with 104 in hospitalization and 6 reported deaths, 2 of those deaths in Franklin County. If you are looking for a daily source of reported cases that is updated every week day you can go to the Ohio Department of Health website.

Stay at Home Order
On Sunday, March 22, 2020 under the direction of Ohio Governor Mike Dewine, Ohio Department of Health Director, Dr. Amy Acton, issued an order to require all Ohioans to stay in their homes to prevent the further spread of COVID-19 beginning at 11:59 p.m. on Monday, March 23, 2020. This is in effect until 11:59 p.m. on April 6, 2020. This order prohibits holding gatherings of any size and closes all nonessential businesses. It does NOT prohibit essential activities like going to the grocery store, receiving medical care, or taking your pet for a walk. Residents can return home from out of state travel and can travel outside of the state.

Limitations on use of Gahanna parks:

    • All park buildings and facilities are closed, including shelters, restrooms, playground equipment, and basketball courts.
    • In line with the limitations in the health order regarding gatherings, “group” sports or gatherings that cannot maintain social distancing are not permitted anywhere. Family groups or those sharing the same residence are still permitted to engage in small group activities.
    • The paths, trails and open green spaces in Gahanna parks are all available for your use and enjoyment.


  • Please do NOT call 911 UNLESS you have a police or medical emergency.
  • A great source for additional information and frequently asked questions about the Stay At Home Order can be found at the Ohio Department of Health’s website or you can call the Ohio Department of Health with questions regarding the Coronavirus/COVID-19 at 1-833-427-5634.

3/20/2020, 11 am

As COVID-19 continues to progress within the State of Ohio, we are continually evaluating ways to best protect our residents from community spread. In an effort to prioritize the health and well-being of our residents and employees, we have locked all exterior doors of City Hall. Although we have not officially closed City Hall to the public, we are strongly encouraging residents to conduct all necessary business over the phone or via our website. If you must come into City Hall, we have signs posted on our front doors, advising you to call 614-342-4000 for further assistance. Thank you for your understanding and patience as we make adjustments to protect our community from further exposure to COVID-19. 

Our State of the City meeting was scheduled for March 19.  Although we had to cancel our in-person event, we will be publishing our 2020 State of the City report by March 31, 5:00 p.m. It will be posted on our website and our Facebook page.

3/17/20, 4 pm

From the Mayor’s Court

“We will not be having court from March 26 – April 30, 2020.

Cases previously scheduled on those court dates will be continued in the following manner (with a few exceptions).

March 26 > moved to May 7

April 2 > moved to May 14

April 9 > moved to May 21

April 16 > moved to May 28

April 23 > moved to June 4

April 30 > moved to June 11

Notices for rescheduled court dates are being mailed out and available through the online docketing link on the Mayor’s Court page. If you have any questions at all, please call 614-342-4080.

3/16/20, 3:15 pm

*Per Gov. DeWine, these mandates were announced today:

  1. Tomorrow’s primary election is postponed until June 2 (in person voting). Voting absentee & by mail is still open.
  2. CLOSED: gyms, fitness centers, recreation centers, bowling alleys, indoor water parks, movie theaters, and trampoline parks across the state until further notice. This will take effect at the close of business.

What is Community Spread?

Community spread means people have been infected with the virus in an area where there is no travel history to other affected areas. Experts from both ODH and CDC expect the number of cases nationwide to continue to increase.

As a reminder for the public, symptoms of COVID-19 include:

  • Fever (with a temperature of or higher than 100.4 degrees Fahrenheit/38 degrees Celsius)
  • Cough
  • Shortness of breath

Franklin County Public Health urges those with symptoms to take the following steps to prevent the spread of COVID-19:

  • Stay at home if you’re sick
  • Separate yourself from others in your home
  • Wash your hands for at least 20 seconds, often
  • Sneeze into a tissue or your sleeve to prevent germs
  • Avoid touching eyes, nose and mouth
  • Clean and disinfect frequently touched objects and surfaces

Gahanna updates:

Learn more about COVID-19 at or…

ODH call center at 1-833-4-ASK-ODH (1-833-427-5634).

#Gahanna2020 #COVID19 #COVID19OhioReady

3/15/20, 8:30 p.m

A Note From Mayor Jadwin:

“As the COVID-19 public health situation comes closer to Gahanna, one thing is certain – we are living in unprecedented times. Gov. DeWine has mandated many restrictions over the last several days, and we recognize the difficult challenges that these present to our Gahanna residents and businesses. Our team is working around the clock to ensure that we are operating in compliance with the Governor’s Orders while also doing our best to minimize the impact this public health concern has, and may have, on our community.  Working in alignment with the Gahanna Jefferson School District, Gahanna Division of Police and Mifflin Township Fire, the actions that we are taking are intended to protect your safety and well-being, and we will take whatever actions we reasonably can to meet the needs of everyone in our community. By working together and supporting one another, I am confident that we will get through this difficult time.”

Gahanna City Facilities Updates:

In accordance with Governor Mike DeWine’s State Orders to minimize the community spread of the coronavirus (COVID-19), the City of Gahanna is asking residents who normally visit our city buildings for services to conduct their business online or over the phone.

Starting Monday, March 16th, City Hall will be closed to the public, except by appointment only. The only exceptions are:

  • City Council Meeting on Monday, March 16, (will be live-streamed on our City Facebook Page)
  • As a polling location, on Election Day, March 17, from 6:30 a.m – 7:30 p.m.
  • Mayor’s Court on Thursday, March 20.
  • Senior Center is completely closed to the public other than as a polling location, from 6:30 a.m. – to 7:30 p.m. on Tuesday, March 17 for the primary election.

Gahanna Parks & Recreation:

  • Gahanna Parks: Open, but bathrooms and shelter houses are closed
  • Gahanna Golf Course & Club House/Pro-shop: Closed until further notice
  • Gahanna Parks and Recreation facility rentals: all reservations are cancelled through April 6. You will be contacted this week & full refunds will be issued.
  • Non-essential meetings on City property: Cancelled until further notice.
  • State of the City (planned to be off-site), March 19, is CANCELLED

For COVID-19 updates in Franklin County:

Senior Center Re-opening Criteria

The Gahanna Senior Center is a valuable asset in our community and is vitally important to the City of Gahanna Parks and Recreation Department.  As always, our primary focus is the safety and well-being of our residents and staff.  The In collaboration with our peer communities, our Department has adopted specific criteria that must be met in order to safely reopen operations at the Gahanna Senior Center, as well as operational guidelines that will be followed after the Center is reopened.   Senior Center’s reopening plan is subject to review and approval by FCPH and may be amended or suspended based on directives from FCPH, ODH, the CDC, or the Governor of the State of Ohio.

Reopening Criteria

The Gahanna Department of Parks & Recreation has established the following criteria that must be met in order for the Gahanna Senior Center to reopen:

1.  Health Guidelines – The Ohio Department of Health (ODH) and Franklin County Public Health (FCPH) have provided operational guidelines to aid in reducing the spread of the coronavirus.  The Senior Center will have a plan in place to comply with the guidelines as required by state and local health jurisdictions upon reopening.   

2. Public Health Alert Level – The Gahanna Senior Center will resume operations when Franklin County is at or below a Level 2 health alert.  Level 2 (orange) indicates an increased level of exposure and spread and necessity to exercise a high degree of caution throughout the county. 

3.  Staff Vaccinations – All staff members working within the Senior Center facility and/or with Senior Center programming must have the ability to be scheduled for a vaccination, should they choose to do so, prior to resuming operations.   

City Buildings

City Hall is open. Visitors will need to sign in at the front desk, wear face coverings and answer a few screening questions. Please practice appropriate social distancing.

Additionally, business will continue to be conducted online, by phone, or via email.  Bill payments can be made online or by utilizing the drop box located to the left of the main doors of City Hall.

The Senior Center is currently closed.

City Council meetings will be conducted by teleconference.

Business and Job Resources


The FCC has announced the Emergency Broadband Benefit which will help lower income households connect to internet service to assist with jobs, critical healthcare services and virtual classrooms.

Wondering if you quality? Access the FAQ page link for consumers HERE.

Franklin County’s Food Economy Now Offered Free, Specialized Help

Restaurants and other businesses that make up the local food economy are being offered a one-stop hub of resources and services. The hub is structured to help everyone from budding entrepreneurs with little more than an idea, all the way to existing restaurants and food suppliers who want to grow. The Food Business Portal is available online through the Department of Economic Development and Planning thanks to funding from the Franklin County Commissioners.

  • Business Reopening Protocols (Download)
  • Wearing Masks in the Workplace (Download)
  • Building Water Systems Guidance (Download)
    When buildings are closed to the public or have limited access for extended period, the resulting drop in building water use increases the risk for Legionella growth in building plumbing and associated equipment. Follow these precautionary measures.

___________________________________________________________________ Careers: See job openings HERE.

Yard Waste, Refuse, & Recycling Collection

If your trash pick up was missed, please call utility billing: 614-342-4440, and we will report the missed collection to Rumpke right away.
Why are collections missed
The public health protectors at Rumpke are working around the clock to keep neighborhoods and businesses clean and green during the current health crisis.
There are several factors that have impacted Rumpke’s service in Gahanna, and other communities they serve:
With more people at home, Rumpke is seeing a significant increase in trash placed curbside.
Increased trash volumes are up 30% in certain neighborhoods.
Increased trash at the curb triggers more time to service each stop, extending service time for their drivers.
When there is more trash curbside, trucks fill faster – which causes more trips to disposal sites.
Thanks for your patience as we partner with Rumpke Waste & Recycling to provide excellent service, despite challenging circumstances.

Community Resources

American Red Cross
The American Red Cross now faces a severe blood shortage due to an unprecedented number of blood drive cancellations in response to the coronavirus outbreak. Healthy individuals are needed now to donate to help patients counting on lifesaving blood. 

The Red Cross has implemented new measures to ensure blood drives and donation centers are even safer for our donors and staff, including: 

  • Checking the temperature of staff and donors before entering a drive to make sure they are healthy.
  • Providing hand sanitizer for use before the drive, as well as throughout the donation process.
  • Spacing beds, where possible, to follow social distancing practices between blood donors.
  • Increasing enhanced disinfecting of surfaces and equipment.

Individuals can schedule an appointment to give blood with the Red Cross by visiting, using the Red Cross Blood Donor App, calling 1-800-RED-CROSS orenabling the Blood Donor Skill on any Alexa Echo device.

GRIN (Gahanna Residents In Need):
165 Granville St.
Gahanna, OH 43230

Monetary donations – Text “Grin give” to 77977.

Donation/Pantry Hours:
Every Monday, 12-3 PM (donations)
1st & 3rd Tuesday, 6-8 PM (donations/pantry)
Every Wednesday, 10-12 PM (donations/pantry)
Every Saturday, 9-11 AM (donations/pantry)
Thursday, Friday & Sunday, CLOSED

Neighborhood Bridges:
Ron Smith

Local, State & Federal Relief Programs

Stimulus Package Summary, 3/26/2020
A deal was reached on the third and largest COVID-19 aid bill, a stimulus package designed to help the ailing economy and ease the burden on families and workers. See the document for details.

US Senate Committee on Small Business & Entrepreneurship

Paycheck Protection Program FAQs for Small Businesses 

Enhanced Unemployment Aid
Ohio Governor Mike DeWine has ordered relaxing of some unemployment compensation requirements for COVID-19 impacted workers. The claim process has been expedited for those who do not receive paid leave and for people who have been quarantined due to COVID-19.

Ohioans can apply for unemployment benefits online 24 hours a day, seven days a week, at It is also possible to file by phone at 877-644-6562 or TTY at 888- 642-8203, Monday through Friday 7 am-7 pm, Saturday 9 am-5 pm, and Sunday 9 am-1 pm. Employers with questions should email UCTech@jfs.ohio.govVisit this website for additional information.

Ohio Business & Employer Checklist (Download)  

FAQ’s for Homeowners: Mortgage Relief &  Assistance Information

Find Additional Ohio Resources (Download)


Small Business Administration (SBA)
Business Grants Program

Central Ohio Transit Authority (COTA)

Please visit COTA’s Coronavirus page to learn more and join COTA in the fight to stop the spread of infectious disease.

As of 03/19/2020, COTA has announced that all fares are waived for bus service. They are asking that you give some guidance to your clients about special protocol during this pandemic. They are asking all bus riders to do the following: 

  1. Enter the buses from the back. The front bus doors will be closed. This is to give their drivers some distance from the public.
  2. Don’t sit right next to people. Put distance between passengers and maintain as much social distancing as possible. 
  3. There will behand sanitizer on the bus. Use it when you get on and off.

Other helpful tips to use public transit safely:

COTA is currently offering Focused Service. It will include frequency reductions on commuter routes to build capacity for alternate needs in the near future. It is designed to be more focused on the areas of greatest need.

As service may fluctuate throughout this public health emergency, COTA is directing customers to stay up to date on information by:

  • Visiting COTA’s Major Service Change Announcements website.
  • Subscribing to COTA Rider Alerts, and/or
  • Calling COTA’s Customer Care Center at (614) 228-1776.

AEP Ohio
Billing and financial hardship information for AEP Ohio customers.

AEP Business Support:
To learn more about these programs listed below, visit, call at 888-710-4237. 

• Payment plans that will help you navigate through challenging financial times. Call 888-710-4237 to learn more

• Suspended processing fees on credit and debit card bill payments through June 30, 2020

• Loan programs, such as the SBA’s Paycheck Protection Program, that can be used to pay utility bills

• Energy usage and facility insights to help guide budget decisions

• Information on bonus incentives to purchase and implement energy efficient products for your business

• Tips to avoid scammers and keep your information safe during these uncertain times