Gahanna Direct

GahannaDirect-BlueGahanna Direct is your on-line portal to request service from a number of City Departments. Seamlessly connecting you with City officials, this platform is another tool the City uses to addresses non-emergency concerns. Experience the ease of reporting issues like potholes or clogged drains directly to the City's through Gahanna Direct. This intuitive portal ensures that your concerns are channeled to the proper department responsible to clear these activities. Your requests are automatically streamlined, guaranteeing an efficient and effective response. Gahanna Direct also allows you to check back on a reported incident at any time for a status update from the City.  This portal can be accessed through the City’s website or through the mobile app found in the Apple Store or on Google Play.  

To Report Code Violations: Click Here


To Submit a Request:

  • From the Gahanna Direct Portal click New Request
  • Select the location of your request by entering an address, cross street, or use the GPS button
  • Click the Confirm Location button.
  • Scroll to the Category of your request
  • Select the specific issue you would like to report.
  • If you can do so safely please take a picture of the issue being submitted
  • Enter a brief description of the problem.
  • Answer any questions that are presented.
  • Confirm your details.
  • Click Submit

Privacy Notice: The City of Gahanna is utilizing a non-emergency online portal known as Gahanna Direct.  The portal is powered by SeeClickFix and gives users the ability to report and notify the City of specific non-emergency issues.  SeeClickFix can be used via a mobile application, from the City website on computer, laptop, mobile device, or tablet. SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible unless you choose to submit Anonymously. Your email address will never be displayed publicly or provided to any third-party.